Who do I call when I have a problem?
Contact your local reseller (Americas, EMEA, Asia Pacific) or for the UK, contact Edgecam directly on (+44) 118 975 6084.
Which languages is Edgecam available in?
Edgecam is available in several language including English, German, French, Italian, Spanish, Portuguese (Brazilian), Japanese, Chinese, Taiwanese, Finnish, Greek, Czech, Polish, Swedish, and Hungarian. Contact the reseller is your location for further details on the availability of Edgecam in your language.
I want to upgrade my PC, what should I buy?
For all hardware requirements please visit the Hardware Tab.
For all graphic card requirements please visit the Graphics tab.
When will the next version of Edgecam be available?There are 2 major releases of Edgecam a year, in March, and September.
What are the benefits of Solid CAD and Solid Machining?Solid CAD and Solid Machining enable seamless transition across CAM systems. This means they are less likely to corrupt data and can easily find features from the CAD model.
How do I set-up communications to my machine tool?If you have experience of machine tool communications, use the Communications Wizard which comes free as part of the Edgecam package. Otherwise contact your reseller.
How should I organize my Edgecam data?
Edgecam data can be organized using the Toolkit Assistant, Job Manager and Technology Assistant to maintain your tooling and job information in an integrated database.
How do I organise training?
Training enhances your skills to program quicker and use time more effectively. Training is based on your level of expertise with your requirements in mind. Training is varied from basic introduction courses to PCI and PDI writing. There is a course to fit every need. Please contact your nearest reseller or Edgecam directly for details of courses in your area.
To organize training you should contact your reseller or Edgecams UK Training team directly if you would like training in the UK.